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RMA Requests

The ↗ RMA Requests tab is where you can view all of the RMA requests you have submitted (read this article for more info).

 
rma requests menu tab

rma requests menu tab

 

When you click the View button on a request, you will be taken to a page that will display all of the request details.

 
rma request details

rma request details

 

You will also be able to chat to the Vendor using our messaging system. You can send as many messages as you like (while abiding by our communication policy) and the entire conversation will be recorded in this one thread.

 
rma request messages

rma request messages

Helpful links:
Returns, Refunds & Resolving a Problem > What is an RMA request?

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