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Return policies.

A return policy is a necessity for every online store. Usually a product warranty sets out exactly what is covered and for how long, while a returns policy defines how Vendors will respond to customer returns, repairs or replacement requests. A Vendor’s return policy should address 1) which products can and can’t be returned or refunded, 2) any time limits on returns or refunds, 3) what form the refund will take, such as bank transfer or store credit, and 4) who is responsible for the shipping cost of physical items. They can also include anything else that they think may be important. We do provide Vendors with a default return and refund policy, but they may edit it to suit their needs. You can view the return and refund policy on every product page.

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