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  9. Feedback extortion policy

Feedback extortion policy

Buyers are prohibited from using threats of negative feedback or low detailed vendor ratings to obtain items or services not included in the original listing. Similarly, venders are not allowed to demand positive feedback from buyers. Our feedback system is crucial in maintaining a safe and trusted marketplace, and we are dedicated to ensuring it is not misused. Vendors or buyers who flout this policy will have their accounts suspended.

Policy

Buyers aren’t allowed to:

  •  Threaten to use feedback or detailed seller ratings to force sellers into meeting their demands. For example, buyers cannot threaten to leave negative feedback unless the seller provides a discount that wasn’t originally offered.

Vendors aren’t allowed to:

  • Demand that buyers take actions related to feedback to receive their purchased items, such as requiring a buyer to leave positive feedback before they dispatch the order.
  •  Offer refunds, other monetary compensation, or additional items or services not included in the original listing in exchange for buyers leaving specific feedback or revising negative or neutral feedback.

Our feedback system is crucial for maintaining  a safe and trusted marketplace, and we are dedicated to ensuring it is not misused.

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