Privacy Notice

Cutemesh.com Privacy Notice

Last updated: 1/1/2025.

At cutemesh.com, we understand that you care about how your information is used and shared. This Privacy Notice explains how cutemesh.com collects and processes your personal information when you use our products, services, website, physical locations (if any), devices (if any), and applications that refer to this notice (together, “cutemesh.com Services”). By using cutemesh.com Services, you are agreeing to the practices described in this Privacy Notice.

We may update this Privacy Notice from time to time. We recommend checking our website frequently to see any recent changes. Our current Privacy Notice applies to all information we have about you and your account, unless stated otherwise.

What Personal Information About Customers Does cutemesh.com Collect?

We collect your personal information to provide and continuously improve our products and services. Here are the types of personal information we collect:

• Information You Give Us:
  • We receive and store any information you provide when using cutemesh.com Services. You can choose not to provide certain information, but then you might not be able to use many of our Services.
  • Examples of information you might provide include: your name, address, phone numbers, payment information, age, location, IP address, contacts from your address book, email addresses of friends, content of reviews and emails, personal descriptions and photographs for your profile, voice recordings (if you interact with a voice service), images and videos collected or stored with our Services, identity documents (like Ghana Card or driver’s license numbers), business and financial information. 
  • This also includes information you provide when you search for products, add items to your cart, place an order, download content, interact with our services, upload contacts, configure settings on a cutemesh.com, offer products or services, communicate with us, complete forms, or participate in community features like reviews.
• Automatic Information:
  • We automatically collect and store certain information about your use of cutemesh.com Services. This includes how you interact with products, content, and services.
  • Like many websites, we use “cookies” and other unique identifiers. We get certain information when your web browser or device accesses cutemesh.com Services and other content served by or on behalf of cutemesh.com on other websites.
  • Examples of information we automatically collect and analyze include: your internet protocol (IP) address, login details (email, password), device location, content interaction (e.g., downloads, playback details, streaming quality), device metrics (usage, app usage, connectivity, errors), cutemesh.com Services metrics (technical errors, feature interactions, settings, uploaded files), version and time zone settings, purchase and content use history (sometimes aggregated to create features like “Top Sellers”), your full website clickstream (to, through, and from our sites, including dates, times, products viewed, page response times, download errors, visit lengths, page interaction like scrolling and clicks), and phone numbers used to call our customer service.
  • Our physical stores (if any) may use cameras, computer vision, sensors, and other technology to gather information about your activity in the store, such as products you interact with.
• Information from Other Sources:
  • We might receive information about you from other sources.
  • Examples include: updated delivery and address information from carriers (to correct our records for easier delivery), account information and page-view information from some businesses we partner with (for co-branded services or technical/advertising support), information about your interactions with products and services from our affiliates, search results and links (including paid listings), information about internet-connected devices linked with our services.

For What Purposes Does cutemesh.com Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services we offer. These purposes include:

• Purchasing and Delivering Products and Services: We use your information to handle orders, deliver products, process payments, and communicate with you about orders, products, and promotions.
• Providing, Troubleshooting, and Improving cutemesh.com Services: We use your personal information to provide features, analyze performance, fix errors, and make our Services more user-friendly and effective.
• Recommendations and Personalization: We use your information to suggest features, products, and services that might interest you, identify your preferences, and tailor your experience.
• Providing Voice, Image, and Camera Services (if applicable): If you use our voice, image, or camera services, we use your input (voice, images, videos) and other personal information to respond to your requests, provide the service, and improve it.
• Complying with Legal Obligations: We collect and use your personal information when required by law. For example, we might collect seller information (like place of establishment and bank account details) for identity verification and to meet legal “Know Your Customer” obligations.
• Communicating with You: We use your personal information to communicate with you about cutemesh.com Services through various channels (e.g., phone, email, chat).
• Advertising: We use your information to show you interest-based ads for features, products, and services that might be relevant to you. We do not use information that directly identifies you (like your name) to display these interest-based ads. Instead, we use advertising identifiers (like cookies or device identifiers) or codes derived from irreversibly encrypted information (like an email address). We may share an advertising identifier and an estimate of the value of ads shown on our behalf with ad companies to help them serve you more effective cutemesh.com ads. Some ad companies may also use this information for ads from other advertisers. For more details, please read our Interest-Based Ads notice (if applicable).
• Fraud Prevention and Credit Risks: We use personal information to prevent and detect fraud and abuse, protecting the security of our customers, cutemesh.com, and others. We may also use scoring methods to assess and manage credit risks.

Does cutemesh.com Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customer personal information only as described below and with subsidiaries that are subject to this Privacy Notice or follow practices at least as protective.

• Transactions involving Third Parties: We may make available services, products, or applications provided by third parties for use on or through cutemesh.com Services. For instance, you might order products from third parties through our stores or enable third-party skills. We also offer joint services or product lines with third-party businesses. When a third party is involved in your transactions, we share your personal information related to those transactions with that third party.
• Third-Party Service Providers: We hire other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending communications (mail/email), removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results (including paid listings), processing payments, transmitting content, assessing credit risk, and providing customer service. These service providers only have access to the personal information needed to perform their functions and may not use it for other purposes.
• Business Transfers: As our business grows, we might sell or acquire other businesses or services. In such transactions, customer information is generally one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless you consent otherwise). If cutemesh.com, Inc. or most of its assets are acquired, customer information would be one of the transferred assets.
• Protection of cutemesh.com and Others: We release account and other personal information when we believe it’s appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of cutemesh.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as described above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

• We work to protect the security of your personal information during transmission using encryption protocols and software.
• We maintain physical, electronic, and procedural safeguards for the collection, storage, and disclosure of customer personal information. Our security procedures may require us to verify your identity before disclosing personal information to you.
• Our devices offer security features to protect against unauthorized access and data loss.
• It is important for you to protect your password and your computers, devices, and applications from unauthorized access. We recommend using a unique password for your cutemesh.com account that is not used for other online accounts.
• Always be sure to sign off when finished using a shared computer.

What About Advertising?

• Third-Party Advertisers and Links to Other Websites: cutemesh.com Services may include third-party advertising and links to other websites and apps. These third-party advertising partners may collect information about you when you interact with their content, advertising, and services.
• Use of Third-Party Advertising Services: We may provide advertising companies with information that allows them to serve you more useful and relevant cutemesh.com ads and to measure their effectiveness. We will never share your name or other information that directly identifies you when we do this. We will use advertising identifiers (like a cookie, device identifier, or a code from irreversible cryptography applied to an email address).

What Information Can I Access in My Account?

You can access your information in the “Your Account” section of the website. This may include your name, address, payment options, profile information, and purchase history.

Examples of information you can access include:

• Status of recent orders (including subscriptions).
• Your complete order history.
• Personally identifiable information (including name, email, password, and address book).
• Payment settings (including bank account number, payment card information, promotional certificate/gift card balances).
• Email notification settings (e.g., Product Availability Alerts, newsletters).
• Recommendations and recently viewed products.
• Shopping lists and gift registries (like Wish Lists).
• Your content, devices, services, and related settings, and communication and personalized advertising preferences.
• Voice recordings associated with your account.
• Your Profile (including product Reviews, Recommendations, and personal profile).
• If you are a seller, author, or developer, you may access and adjust account information and communication preferences through your respective portals.

What Choices Do I Have?

If you have questions about how we collect and use your personal information, please contact our Customer Service. Many of our Services also include settings that give you options for how your information is used.

Here are some choices you have:

• You can choose not to provide certain information, but this might limit your ability to use many cutemesh.com Services.
• You can add or update certain information in your account. We usually keep a copy of prior versions for our records when you update information.
• If you don’t want to receive emails or other communications from us, you can adjust your Customer Communication Preferences. You can also adjust in-app notification settings.
• Most browsers and devices have a “Help” feature that tells you how to prevent new cookies or identifiers, how to be notified of new cookies, or how to block them entirely. However, cookies and identifiers are essential for some features (like adding items to your shopping cart or signing in), so we recommend keeping them on.
• To browse our websites without linking your browsing history to your account, you can sign out of your account and block cookies on your browser.
• You can manage your recommendations and remove unwanted recommendations. You can also edit Your Browsing History.
• You may be able to opt out of certain other types of data usage by updating settings.
• To the extent required by applicable law, you may have the right to request access to or deletion of your personal information. You can go to our Data Privacy Queries section (if applicable) to do this. Depending on your data choices, certain services may become limited or unavailable.

Are Children Allowed to Use cutemesh.com Services?

Cutemesh.com does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use cutemesh.com Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian.

Conditions of Use, Notices, and Revisions

Your use of cutemesh.com Services and any privacy disputes are subject to this Notice and our Conditions of Use. This includes limitations on damages, resolution of disputes, and application of the law of Ghana. If you have any privacy concerns, please contact us with a detailed description, and we will try to resolve it.