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How to accept payments for auctions.

Auction winners must click the Pay Now button to purchase their product and create an order. The button is located in their customer dashboard, as well as in email notifications that we send them about the auction. Once the customer has completed the checkout process, an order will be automatically created with a unique Order ID for you, which can be found in the ↗ Orders menu tab of your Vendor dashboard. Don’t worry, you will receive an email notification if this happens! The Orders menu tab is where you can view and process the order. To find out more about the Orders menu tab and Order statuses, read this article.


orders menu tab

Customers will be able to make payment using any of our payment methods available:

  • Debit or Credit cards. We support Visa, MasterCard and Verve cards.
  • Mobile Money (in Ghana).
  • PayPal, for those with existing Paypal Accounts.
  • eWallet – simply load money before use.
  • Gift cards purchased on the platform may also be used.

All payments are securely processed – read this article for more info. Payments for Auctions should not be made outside of We accept the payment on your behalf and we’ll look after it until you’re ready to withdraw it.

Helpful links: Payments, Fees & Invoices > How do I receive payment for items sold or rented? Vendor dashboard basics > Withdraw Vendor dashboard basics > Orders

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