Vendor

⌘K
  1. Home
  2. Docs
  3. Vendor
  4. CuteMesh Stores
  5. Store customer chat and enquiries.

Store customer chat and enquiries.

We highly value excellent customer service! This is why we provide CuteMesh.com customers many ways to contact your store, with just a few  clicks of a button.

 

Get support button

You can enable a “Get Support” button to display on your store page that will allow customers to easily generate support tickets. For detailed steps on how to enable the button, read this article.

 

get support button

 

Product enquiry

If customers have a specific product related enquiry, they can submit an official “Product enquiry” on the product page. After it is submitted, you will receive an email and you can reply directly to the customer.

 

product enquiry

 

Live chat

We also offer a Live Chat feature! Read this article for more info.

 
live chat button

live chat button

Note: Always abide by our communication policy when contacting customers.

How can we help?