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How to accept payments for rentals.

When a customer wants to make a purchase, they will add the product to their shopping cart, checkout and make payment. Once the customer has completed the checkout process, an order will be automatically created with a unique Order ID for you, which can be found in the ↗ Orders menu tab of your Vendor dashboard. Don’t worry, you will receive an email notification if this happens! The Orders menu tab is where you can view and process the order. To find out more about the Orders menu tab and Order statuses, read this article.

orders menu tab

orders menu tab

Because this is an order for a bookable product, you will also find the order info in the ↗ Manage bookings sub-section tab of your Vendor dashboard. To find out more about the Manage bookings sub-section, read this article. Clicking the Order ID from the Orders tab, or Booking ID from the bookings tab will both take you to the same page to manage the order. When it comes to bookings, the only real different between the Orders page and the Manage bookings page is that the table on the bookings page shows more booking related info, for your convenience.

manage bookings sub-section

manage bookings sub-section

Customers will be able to make payment using any of our payment methods available:

  • Debit or Credit cards. We support Visa, MasterCard and Verve cards.
  • Mobile Money (in Ghana).
  • PayPal, for those with existing Paypal Accounts.
  • eWallet – simply load money before use.
  • Gift cards purchased on the platform may also be used.

All payments are securely processed – read this article for more info. Payments for Rental products should not be made outside of We accept the payment on your behalf and we’ll look after it until you’re ready to withdraw it.

Helpful links: Payments, Fees & Invoices > How do I receive payment for items sold or rented? Vendor dashboard basics > Orders Vendor dashboard basics > List Rentals & Booking

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