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Shipping overview.

If you are selling physical products, you need to ship them! The general shipping process starts with making an online sale, determining which products to package, calculating the total package size and weight, confirming the shipping destination, choosing a shipping carrier, calculating the shipping cost, and finally, sending the packaging with the appropriate carrier. Three very important things to consider are: product size and weight (smallest to biggest), shipping destination (domestic or international) and shipping services (the most suitable carriers). This means having to figure out your packaging, labelling, policies, carriers, costs and more – but this should all be part of your business plan!

Once you have all of that figured out, the next step is to configure your store. To set up shipping, you first need to define shipping zones, then add shipping methods to those zones, and set the cost of each method. All of this can be done from the ↗ Shipping tab in your Vendor dashboard settings, or by clicking a product listing to edit it and scrolling down to the “Shipping and Tax” section.

A “Shipping Zone” is a geographical area that you ship items to. A “Shipping Method” is the means of delivery, such as Local Pickup, Flat Rate Shipping and Free Shipping. A shipping zone can contain multiple shipping methods. You can be as specific or as general as you like when creating zones by adding regions and zip codes. Each customer matches only one zone, and they only see the methods available for their address and corresponding zone. If a customer enters a shipping address that is in a zone without shipping methods, they will be informed that no shipping is available. Read more about shipping methods here.

“Shipping Classes” can be used to group products of similar type and can be used by some shipping methods, such as Flat Rate Shipping, to provide different rates to different classes of products. For example, with shipping classes and Flat Rate Shipping, it’s possible to create different flat rate costs for different product types, like large items and small items. Once you have configured your shipping zones, you can add your shipping class costs to a shipping method, then assign a shipping class to your products in the Shipping and Tax section when creating your product listings. Read more about shipping classes here.

The shipping zone called “Locations not covered by your other zones” is used for customers who do not match any of the custom zones you add. Adding methods to this zone is completely optional, depending on your needs. It cannot be moved, renamed or deleted because it acts as the default option when no other zones apply.

Helpful links:
Vendor dashboard basics > Shipping

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